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Kinect for Windows 1.5, 1.6, 1.7, 1.8

Here are some simple steps to get your Kinect sensor up and running.

Step 1: Mount the Sensor on a Stable Surface

  1. Do not place the Kinect on or in front of a speaker or on a surface that vibrates or makes noise.
  2. Keep the Kinect out of direct sunlight.
  3. Use the Kinect within its specified operating temperature range of 41 to 95 degrees Fahrenheit (5 to 35 degrees Celsius). If the sensor is exposed to an environment outside of its prescribed temperature range, turn it off and allow the temperature to stabilize within the specified range before you use the sensor again.

Step 2: Plug in your Kinect sensor

  1. Connect the power supply for your Kinect to an external power source.
  2. Connect the Kinect to a USB port on your PC and wait for Windows to recognize it.
  3. All the drivers, including audio, will load seamlessly.

When you install the Swinguru software, the installation package includes the Kinect drivers. When the Kinect drivers are installed on a Windows-based PC, a Kinect that is plugged into the PC USB port appears as a multicomponent USB device.

There is a known issue regarding USB host controller compatibility. The Kinect for Windows drivers have encountered compatibility problems with certain USB host controllers when tested in specific computer configurations. Some examples of these controllers are the AMD Fusion A75 USB2.0 controller, certain NEC USB 2.0 controllers, the Etron USB 3.0 Extensible Host Controller, and the Renesas Electronics USB 3.0 Controller. On those controllers, you may encounter a problem, such as a low RGB frame rate, or a Not Ready status when plugging/unplugging a Kinect. If this happens to you, you may have to restart your application or reboot your computer. You can also try updating your USB controller drivers, or plugging your device into another USB 2.0 controller.

Troubleshooting Tips

The following tips will help you get started using your Kinect:

  1. Connect the power supply for the Kinect to an external power source; if the Kinect has only power from the USB connection, it will be minimally functional and light the LED, but it must be connected to an external power source to be fully functional.
  2. No tools are required for calibration of audio and video.
  3. Your Kinect should be the only device plugged into a USB hub on your computer. If you have more than one Kinect, connect them to different USB controllers. If 2 hubs are connected to the same controller, only 1 Kinect can work at a time.
  4. The Kinect is protected from overheating by a fan. It is controlled by the sensor’s firmware, which turns off the camera at 90 degrees Celsius. There is no software interface for applications to control the fan.
  5. Reasonable lighting, neither extremely dark nor extremely bright, is important for capturing images with the RGB camera. Incandescent, fluorescent, and natural lighting provide no special obstacles, but do not point an intense or constant light source at the camera because this can blind the RGB sensor.
  6. The depth sensor reads depth information from reflected light. Objects that are highly reflective (mirrors and shiny metal) or highly absorptive (fluffy and/or dark materials) may not be registered by the depth sensor as successfully as other
    objects.

Overview

If you’re having trouble with your Xbox One Kinect Sensor, verify that the sensor is turned on. You’ll know it’s on if the Xbox logo on the front of the sensor is lit.

If the Xbox logo on the front of the sensor is not lit, or it’s lit but your Swinguru software says the sensor is disconnected, follow the troubleshooting steps on this page.

You’ve connected the Kinect sensor to your PC using the USB cable, and the sensor’s power LED is on. However, the sensor isn’t working. When you run your Swinguru software and it says the sensor isn’t connected. When this happens, it means that, even though your sensor has power, it’s not being recognized by your PC.

Solutions

Your Kinect sensor is unplugged

If your PC doesn’t detect your Kinect sensor, no video will display in Swinguru software and pop up will appear stating no ‘camera detected’.

If you encounter this, try these solutions:

1. Make sure the connector on the end of the Kinect adapter cable is plugged firmly into the USB3 port of the PC.

2. Make sure the Kinect cable is securely connected to the Kinect adapter, and that the adapter’s power cord is plugged in.

3. Plug the USB cable from the Kinect adapter into the USB3 port.

Note: Your Kinect will only be recognized when it’s plugged into a USB3 port of the PC. The other USB ports on the PC will not work with Kinect.

Kinect does not function on a USB2 port or controller

The Kinect for Windows v2 sensor will not work on a USB 2 port or controller. To use the sensor, you must have a USB3 port or controller.

Only USB3 controllers from Intel and Renesas are supported If you use a different brand of USB3 controller, the Kinect sensor may not function correctly. For example:

  • The sensor may fail to enumerate
  • Depth may not stream
  • Color may not stream
  • The sensor may stop functioning
  • Packet loss may increase

Kinect may not function correctly if it is on the same USB3 controller as other devices.

If you use the Kinect on the same USB3 controller as other devices, you may experience the following problems:

  • If other devices have already reserved bandwidth on the USB3 controller, there may not be enough bandwidth available for Kinect to function. In this case, you will receive an error from Windows when you plug in the sensor.
  • Other devices, which require reserved bandwidth, may not operate correctly
  • The performance of other devices (such as mice or keyboards) may be degraded if they run on the same USB3 controller.
  • USB storage devices on the same controller may not function correctly, or may cause the Kinect to function incorrectly.

4. If the connector is firmly connected, unplug it, wait 10 seconds, and then plug it in again.

5. If you’re still having trouble, restart your PC.

Reset your Kinect sensor’s connection

Follow these steps to reset the Kinect sensor’s connection:

  1. Power off the PC.
  2. Unplug the PC’s power cable.
  3. Unplug the Kinect sensor from the PC.
  4. Plug the PC power cable back in.
  5. Press the power button on your PC to power up.
  6. Plug the Kinect sensor into the USB port of the PC and wait 5 seconds for the PC to recognize it.

Request a repair if none of these solutions fix the problem

If your Kinect sensor still won’t turn on, it needs to be repaired. See Getting your Xbox console or Kinect sensor serviced for information about how to request a repair.

Kinect does not function on a USB2 port or controller

The Kinect for Windows v2 sensor will not work on a USB 2 port or controller. To use the sensor, you must have a USB3 port or controller.

Only USB3 controllers from Intel and Renesas are supported

If you use a different brand of USB3 controller, the Kinect sensor may not function correctly. For example:

  • The sensor may fail to enumerate
  • Depth may not stream
  • Color may not stream
  • The sensor may stop functioning
  • Packet loss may increase

Kinect may not function correctly if it is on the same USB3 controller as other devices

If you use the Kinect on the same USB3 controller as other devices, you may experience the following problems:

  • If other devices have already reserved bandwidth on the USB3 controller, there may not be enough bandwidth available for Kinect to function. In this case, you will receive an error from Windows when you plug in the sensor.
  • Other devices, which require reserved bandwidth, may not operate correctly.
  • The performance of other devices (such as mice or keyboards) may be degraded if they run on the same USB3 controller.
  • USB storage devices on the same controller may not function correctly, or may cause the Kinect to function incorrectly.

The high speed camera works as an additional device.

It doesn’t replace the Kinect camera which remains the main camera but works in combination as an additional (second) feed which you can select and display in one of the viewports.
The benefit is that it provides a higher frame rate 2D view but it also allows for a second (synchronized) 2D view (e.g. down the line).
It is automatically recognized and activated from the settings “devices activation”.

Here is how to do it:

  • Go to ‘Settings’
    – Select the ‘Devices Activation’ tab
    – Activate the High Speed Camera – Set the button to ‘YES’.
    – Select your preferred Resolution Format and related Frame Rate from the drop down list.
Note: The higher the resolution, the less FPS you will get. You could upgrade your GPU to one that could handle the stress, or just play at a lower resolution.
Select your preferred ‘Color Mode’, Black and White or Color.
1- Devices - 1
2- Deviced - 2

Some recommendations for optimized computer performance when using high speed cameras with Swinguru Hitting :

  • Check your computer specifications and make sure they match the recommended minimum requirements (see website http://www.swinguru.com/baseball/explore/)
  • When launching the Swinguru app set the ‘Graphics quality’ to ‘Normal’ instead of ‘High’
  • In ‘Record’ mode
    – Set to one view port.
    – The more viewports you display the more it takes from the computer performances.- Display 2D or 3D from the Kinect, do not display high speed.
  • In ‘Replay’ mode => select the numbers of views you want and you can now display whatever you want (2D, 3D, Balance, High Speed, Ball Flight, …)

If you already have an Xbox Kinect sensor, you only need to purchase the Kinect Adapter for Windows.

Note: Previous versions of the Kinect sensor for Windows included both a Kinect for Windows sensor and an adapter with a power supply.If you don’t have a Kinect sensor, you must purchase both an Xbox Kinect sensor and the Kinect Adapter for Windows. These items are sold separately.

 

Recommendations for setting up your Kinect for Windows sensor

Note: Some of these recommendations link to relevant Kinect for Xbox One information.

  • Make sure your computer is running Windows 8 or a later version.
  • Make sure you’ve installed the latest drivers from Windows Update.
  • Center the sensor horizontally in front of your monitor or screen.
  • Place the sensor on a flat, stable surface, away from any edges.
  • Do not place the sensor on a stereo speaker or vibrating surface.
  • Make sure the front of the sensor is not obstructed by power cords, computer cables, or other solid objects.
  • Make sure the Kinect sensor is in a well-ventilated space and its vents are not covered.
  • Keep the sensor out of direct sunlight.
  • Keep the lens clean.

 

HARDWARE

Which Kinect sensor should I use?

Microsoft has consolidated the Kinect for Windows experience around the Kinect for Xbox One sensor and is no longer producing the Kinect for Windows v2 sensor. The adapter enables you to connect a Kinect for Xbox One sensor to Windows 8.0, 8.1, and 10 PCs and tablets in the same way as you would a Kinect for Windows v2 sensor.

Where do I purchase Kinect hardware?

To purchase the latest sensor and adapter, visit the Microsoft Store or view our worldwide retailers page to see availability in your region.

Do I need the Kinect Adapter for Windows?

The Kinect Adapter for Windows connects your Kinect for Xbox One sensor to Windows 8.0, 8.1, and 10 PCs and tablets so that you can take advantage of interactive applications that respond to peoples’ movements, gestures, and voice commands. With the adapter, the Kinect for Xbox One sensor performs identically to the Kinect for Windows v2 sensor with v2 applications and development.

The adapter is not for use with Xbox consoles. You can use it as a spare power supply for the Kinect for Windows v2 sensor.

How can I get technical support for my sensor?

 

1- Please go to http://www.swinguruacademy.com/public/
2- Click on “Forgot? “
3- A pop up will appear and ask you  : “Please enter the email address associated with your account.”
4- Please fill in and click “enter”
5- A reset password request will be sent to the filled in email.

No. Only IDS cameras are supported at the moment.

Pretty much all IDS high-speed cameras are supported. We tested most of the recent ones and it worked but couldn’t test all existing models.

The Kinect camera has two synchronized streams, one is 3D through infrared and the other one is 2D (full hd). Unfortunately the Kinect is a low frame rate 2D camera (< 60 fps) and doesn’t allow to adapt the shutter speed to lightning conditions (risk of blur especially indoor).

The software supports one Kinect and one high-speed, in total 2 cameras simultaneously.

Once the high-speed camera is plugged to the computer it is automatically recognized by the software and activated from the settings. Go to the “devices activation” tab.

It works as an additional external device, like the other devices (launch monitors or COP) already integrated with the software. The high-speed camera works in combination with the Kinect camera as an additional (2D) feed. In the viewports you can select the input you want to display, why not high-speed video.

No. It doesn’t replace the Kinect camera. The Kinect camera remains the main camera as it triggers the swing capture and related 3D data.

It has been requested by many customers and prospects who wanted a higher frame rate (100+ fps) in 2D but also wanted an additional synchronized 2D stream for down the line analysis for example.

If/when Adobe AIR is displaying message that a ‘new update is available’

  • do not accept Adobe Air updates
  • click on ‘Update later’

If you did update already and are experiencing that kind of issue when you launch My Swinguru

MySwinguruTroubleshooting

It means your computer updated its Adobe AIR component to the latest version.

Unfortunately this latest version has a bug which arms the display of your swing video as shown on above picture.

To solve this issue you have to uninstall this latest version and reinstall the previous version of Adobe AIR.

SOLUTION

Uninstall current version of Adobe AIR

Go to :

  • Settings -> System -> Apps & Features
  • Select and click on Adobe Air  in the Apps list
  • Click “Uninstall

Reinstall previous version of Adobe AIR

Once this is done, if/when it is suggesting to update

  • Do NOT accept Adobe Air updates
  • Click on ‘Update Later

First, please check that your camera is well connected. Make sure that your camera eye is clean. Don’t forget that Swinguru is meant for use indoors, preferably without any areas open to the outside or in direct sunlight. Remove unnecessary furniture like tables, chairs,… Avoir dark or black clothes that absorb light and favor clothes with light, vivid colors.

Swinguru Pro/Hitting provide the following 3D information with 1 affordable camera:
  • 4 different 3D views with automated markers and manual drawing tools
  • Body Metrics table with information about feet with, balance L/R, Knee Width, Right Knee Flex, Left Knee Flex, Knee Turn, Hip Turn, Spine Bend, Spine Tilt, Shoulder Tilt, Shoulder Turn, X-Factor, Head Up/Down, Head Lateral, Tempo at 4 different key moments (setup, top, impact, finish)
  • Balance Tracking (Center of Mass)
  • Match Pose: Possibility to take pictures of ideal positions and to try to match it.

All this information is traceable and visible on the Swinguru Academy in order to track progress over time.

On top of that, you have of course launch monitor integration (Flightscope X2, Foresight GC2, Ernest Sports ES14) with ball flight & data and the BodiTrak integration.

It is possible to customize the BodiMetric table by going to Settings (Bottom Left Corner) and to go to the Data Table section.

Data-Table-Settings

From there on you can:

• Select the lines that you want to make disappear
• Select and drag the lines to wherever you want.

Data-Table-Display

When you launch the application a “SwinguruPro Configuration” pop-up appears.

You can then choose different parameters: Screen resolution, Graphics quality, Mode (Windowed) and Monitor.

SGP-Configuration

Please feel free to email us at info@swinguru.com?

Please visit our Online Store. If you have a specific request, please send us an email: info@swinguru.com

distance_avatar-simple

Distance between the camera and the golfer can be customized following your studio/room settings.

The recommended distance is around 2,0-2,8 meters (6ft7” – 9ft2”).

Camera should be at 70 – 100cm (2ft11” – 3ft4”) above the ground.

Consider the distances as theoretical and may be adapted – You should see yourself completely in the camera view.

Swinguru is compatible with Windows 10 but you might lose some data depending if you upgrade to Windows 10 or if you do a full installation of Windows 10.

– In case of an upgrade from Windows 8 to Windows 10 : files and apps are preserved, no need to reinstall anything, so no worries for students or swings databases.

– In case you uninstall your current windows 8 version and you do a « full » installation of Windows 10, everything will be erased, so there’s nothing left after the installation. In this situation, before installing Windows 10:

  • Copy the directory « C: \ ProgramData \ Swinguru \ SwinguruPro (or MySwinguru) » on an external HDD
  • Reload the directory once Windows 10 is installed.

Starting from Swinguru Pro version 3.3.3. there is a Guru Launcher integrated in the installation.

This Guru Launcher will tell you if there is a new version available and will automatically download it if you follow following steps:

1) Click on the Swinguru Pro icon on your desktop as you want to launch the application.

sgp-shortcut

2) If there is a new version of the Guru Launcher Available, you will be informed and asked to install the new version of the Guru Launcher by restarting the Guru Launcher with Administrator rights.

autuupdateautoupdate-admin-rights

autoupdate-updatingautoupdate-restart

3) If there is a new version of Swinguru Pro Software, you will be informed and asked to update the new version of Swinguru Pro by restarting the Guru Launcher with Administrator rights.

 SGP-Configuration

4) Once you have updated the GuruLauncher or Swinguru Pro version (if needed) you can set up your configuration and start using Swinguru Pro.

The computer requirements depend of 2 factors:

– The Swinguru product (My Swinguru, Swinguru Pro/Hitting)
– The 3D camera


You can find the different possibilities in the tables below:

SWINGURU PRO/HITTING WITH KINECT FOR WINDOWS V2 / KINECT FOR XBOX ONE (WITH ADAPTER)

Recommended computer specifications :

Operating System: Windows 8 (64 bit), Windows 8.1 (64 bit), Windows Embedded Standard (64 bit) or Windows Embedded Standard 8.1. (64 bit)
Processor: Intel Core I7 and above (64bit)
Memory: 4GB RAM – 8GB RAM (needed for High Speed Camera support)
Graphic Card: Direct X11 compatible*Should be above 2000 points for optimal performance **
USB Port: USB 3.0
Hard Disk Drive: At least 10GB

* NVIDIA graphic card preferably. Other brands may work as well.

** Click here to learn how to test your graphic card
Do you need confirmation that your computer meets the requirements? Send an email to info@swinguru.com with the name and technical specifications of your computer and we will send back asap the results of our analysis.Click here to see some computers we recommend.


MY SWINGURU WITH KINECT FOR WINDOWS V2 / KINECT FOR XBOX ONE (WITH ADAPTER)

Recommended computer specifications :

Operating System: Windows 8, Windows 8.1, Windows Embedded Standard or Windows Embedded Standard 8.1, Windows 10
Processor: Intel Core I5 and above
Memory: 4GB RAM
Graphic Card: Direct X11 compatible *Minimum: 500 points **Recommended: Above 1000 points for optimal performance **
USB Port: USB 3.0
Hard Disk Drive: At least 5GB

* NVIDIA graphic card preferably. Other brands may work as well.

** Click here to learn how to test your graphic card

 

First of all it is really important that your installation complies with the environment and computer requirements.

If it is the case, swing detection is instant without any input from the user in My Swinguru or Swinguru Pro.

  • Kinect for Windows V2
  • Kinect for Xbox One (with Adapter)

With both cameras Swinguru Pro can be used outdoor in  certain conditions. Indeed the weather can have an impact on the working of some functionalities. The 3D views and balance tracking may not be available as 2D view always stay available.

First check if your PC meets the technical recommandations for optimal use. Please find here the Technical Specifications.
Once this basic check is done here is a very easy way to improve your PC performances in order to have a smooth experience.

Please follow the below instructions:

You need to go to Control Panel\Hardware and Sound\Power Options and select a power plan. The best power plan is “High performance” and not “Balanced” or “Power saver”. Keep in mind not connecting your computer charger will also have an impact on your PC performances.

power-options

You can customize your power plan by going to Plan Settings or Advanced Power Settings.

edit-plan-settings

If you have have the feeling that your PC isn’t performing as good as before. Please check your Power Options as Windows updates my affect your settings.

power-options-2

 

 

  • Microsoft Kinect for Windows v2 (Recommended Camera)= YES
  • Microsoft Kinect for Xbox One with adapter (Recommended Camera)= YES